Social media management refers to the process of creating, scheduling, analyzing, and engaging with content on various social media platforms to promote a brand, increase its online presence, and interact with its target audience. It involves managing and monitoring social media accounts, implementing strategies to drive engagement and growth, and utilizing analytics to track the performance of social media campaigns.
Social media managers are responsible for developing a social media strategy aligned with the brand's goals and target audience. They create and curate content, such as posts, images, videos, and articles, and schedule them for publication on different social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and YouTube.
They also engage with the audience by responding to comments, messages, and mentions, fostering conversations, and building relationships with followers. This can include addressing customer inquiries, resolving issues, and managing online reputation.
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